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FC Berna

Refunds Policy

FC Berna Refunds Policy

Requests for refunds should be sent to the appropriate program director / administrator. The refunds need to be approved by both the program director / administrator and the treasurer of FC Berna before they are processed. 

Refunds will be provided in the same manner as the original payment. If a credit card refund is not possible due to operational reasons, the club will issue a check. Please allow up to 30 days to process requests for refunds.

In general, player registration fees are non-refundable. Refunds will be granted, fully or partially, only for the following reasons:

(1) Program for which the player signed up is cancelled or not launched

(2) If a player is erroneously registered for the wrong program, a refund will be applied for the difference between the costs of the two programs

(3) Player suffers injury that makes it difficult or not possible to continue to play

(4) Player relocates such that it is difficult or not possible to continue to play

(5) In addition, for programs that do not require tryouts, refunds will be applied if a player withdraws from the program before the program is launched.

(6) For programs that require tryouts, such as premier and travel, the registrations fees are not refundable except in the cases as shown above. Withdrawing from a program after the team is formed and after the tryouts are concluded affect the club’s ability to replace players. By accepting a spot on a team one effectively takes someone else’s spot.

(7) In other extenuating or exceptional circumstances, partial refunds can be granted, but they will not exceed 50% of the total program cost.

Approved by the Board of Trustees of FC Berna on January 27, 2018
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